1. Introduction

NxtConnect Corp ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our NxtConnect AI service ("Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password when you create an account
• Profile Information: Profile photo, phone number, and other optional details
• Contact Data: Names, emails, phone numbers, companies, and other information about your contacts that you enter into the Service
• Relationship Data: Information about your connections, meetings, events, and interactions that you input or import
• Communications: Messages you send through our support channels

2.2 Information Collected Automatically

• Usage Data: How you interact with the Service, features used, time spent
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, pages viewed, referring URLs
• Cookies: Session cookies for authentication and analytics cookies

2.3 Information from Third Parties

When you choose to connect third-party services (like LinkedIn, Google Calendar, or email), we may receive information from those services as authorized by you. We only access the specific data needed to provide the features you've enabled.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process your contact and relationship data to generate insights
• Power AI features including natural language processing and recommendations
• Authenticate your identity and secure your account
• Send you service-related communications and updates
• Respond to your requests and support inquiries
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. AI Processing

Our Service uses artificial intelligence to process your data. Specifically:

• Entity Extraction: AI identifies people, companies, and events from your input
• Relationship Detection: AI infers connections between entities
• Natural Language Queries: AI processes your questions to search your data
• Smart Suggestions: AI provides recommendations based on your network

Your data is processed by AI models hosted on secure cloud infrastructure (Google Cloud Platform). We do not use your personal data to train general-purpose AI models shared with other users.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only:

• With Service Providers: Third parties who help us operate the Service (cloud hosting, email delivery, analytics) under strict confidentiality agreements
• For Legal Reasons: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
• With Your Consent: When you explicitly authorize us to share information

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Secure password hashing (bcrypt)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure cloud infrastructure (Google Cloud Platform)
• Regular backups with point-in-time recovery

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your account and data at any time. After account deletion:

• Personal data is deleted within 30 days
• Backups are purged within 90 days
• Anonymized analytics data may be retained indefinitely

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

8.1 For All Users

• Access: Request a copy of your data
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format (JSON)

8.2 For EU/EEA Users (GDPR)

• Right to object to processing
• Right to restrict processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

8.3 For California Users (CCPA)

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to equal service and price

9. Cookies

We use the following types of cookies:

• Essential Cookies: Required for authentication and security
• Functional Cookies: Remember your preferences
• Analytics Cookies: Help us understand how you use the Service

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use the Service.

10. International Data Transfers

Your data may be transferred to and processed in the United States where our servers are located. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Data Processing Agreements with all service providers
• Compliance with applicable data transfer frameworks

11. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

For GDPR-related inquiries, EU users can also contact our EU representative (if applicable).